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The Pacific Luxe GroupOahu Property Management Guide 2026
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Homes along the water in Hawaii Kai with Koko Head behind them
Oahu Property Management Guide 2026

Aloha, and welcome

Rent your Oahu home with a team that cares

What I do for owners, what it costs, the Hawaii rules to know and what you could keep each month.

PricingWhat's includedOwner net calculatorHawaii rulesOwner FAQ
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Teondra Tee Mills
Teondra “Tee” MillsLuxury Hawaii Realtor · RS-81936(808) 646-2882 · teondra@pacificluxe.group
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Inside

Your guide

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Kaneohe Bay with the Ko’olau mountains
The Pacific Luxe Group
How to read this guide

Swipe, tap the arrows or use your arrow keys to turn pages. Tap the grid button for every page at a glance.

Photo credits
TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 2 of 29
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A note from Tee

Thanks so much for reaching out!

I'm Tee, and I'm so glad you're thinking about how to care for your rental.

Your home is a big part of your future. Renting it out in Hawaii has its own rules, taxes and costs. So I made this guide to walk you through it in plain words.

I own investment property too, so I know firsthand what matters to owners: steady rent, good tenants and a home that's cared for like my own.

You'll see what I do for owners, what it costs and how you can track it all in your owner portal. You can also try the calculator to see what you could keep each month.

Talk soon,Tee

Teondra Tee Mills, Luxury Hawaii Realtor
Teondra “Tee” Mills · RS-81936
Luxury Hawaii RealtorFounder, The Pacific Luxe GroupPowered by Talk RealtyLicense RS-81936
“I treat every home like it's my own, and I keep you in the loop every step of the way.”Tee
TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 3 of 29
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01What clients say

Real words from real clients

Swipe or tap the arrows to read more.

Zillow5.0★★★★★16 team reviewsZillow counts reviews for the whole team
Why buyer reviews?

These reviews come from buyers I helped. They show how I work: clear, quick and honest. I bring that same care to every owner and every home I manage.

★★★★★Zillow
“She took the time to explain every part of the process, break each phase down into simple and easily digestible terms, and was always available to answer our questions no matter the time. … Once we found a home we loved, she was on top of every detail and piece of paperwork that needed to be completed.”
Chantal D.Bought a home in Ewa Beach · 6/21/2025
★★★★★Zillow
“T’s professionalism, intuition, and genuine care made all the difference in our home-buying journey. … She worked around my busy schedule, helped us on a tight timeline, simplified every complication, and got us into the right home with the right team.”
Brooks B.Bought a home in Aiea · 9/7/2025
★★★★★Zillow
“Once we did decide to move, she and her team did multiple virtual visits for us, including recordings and live streams as went through the house-hunting process. … Once we found the property that we wanted to purchase, she was an exceptional in helping us to negotiate and getting us to closing.”
Bradley C.Bought a home in Kapolei · 8/7/2025
★★★★★Zillow
“The most important characteristic that I loved about Teondra was that she was honest. … Overall I am 100 percent satisfied with my home and will be using her again in the future.”
jdjacaiBought a condo in Waikiki · 7/16/2024
★★★★★Zillow
“When we finally found a property that my wife and I were interested in she worked swiftly to put in a last minute offer in a matter of only a few hours. Ultimately, it is due to Teondra's dedicated efforts that I am in the house of my dreams today!”
Jason B.Bought a townhouse in Kapolei · 3/5/2024
★★★★★Zillow
“On top of that, tee took a full day of her time to interview all of the realtors in that area. It saved us SO much time and work … She found us an INCREDIBLE realtor, who we never would have found on our own.”
Lauren R.Military move referral · 3/22/2026
★★★★★Zillow
“Teondra was very knowledgeable and always willing to go above and beyond to help us. As a first time home buyer we had so many questions and concerns, Teondra guided is through the whole process and helped us secure our first home!”
Jaron Y.Bought a condo in Punchbowl · 6/24/2025
★★★★★Zillow
“She provided options that helped me attain an excellent deal. I am ecstatic with my home purchase.”
DemakaBought a townhouse in Kapolei · 4/1/2024
★★★★★Zillow
“She was extremely nice as well as responsive through the entire experience. We would recommend her to anyone looking to buy here!”
KBFoster9Buyer · 12/10/2023

5.0 rating on 16 reviews on Zillow (team reviews), checked Oct 30, 2026. Reviews are quoted word for word. Some are shortened, and … shows where. Names are shown as Zillow shows them, or as first name and last initial. Every home is different, and past results do not promise future results.

TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 4 of 29
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02Why owners hire me

Why owners hire me

My goal is simple: care for your home, find great tenants and keep your rent coming in.

01
20+ years of property management

I started managing rentals on the mainland. I've managed homes on Oahu since March 2019.

02
Sales and management, across Oahu

I sell homes and I manage them. So I watch both rents and home values for you.

03
Systems you can see

Statements, work orders and photos all live in Buildium. You can check them any time.

04
You always know what's going on

Tenants send repair requests with photos, and I handle them. You hear from me when something needs your OK.

White glove concierge service, built around you.

Every owner is different, so the way I manage your home is based on your needs. I own investment property too, so I manage yours like my own.

Thinking about renting out your home? Let's make a plan.

Source: Zillow rating checked Oct 30, 2026. Views: Sept. 2026, Instagram Insights (includes Facebook). YouTube channel views, Oct 30, 2026. Past results do not promise future results.

TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 5 of 29
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02Why owners hire me

Your rental gets seen

I share Oahu homes and tips on social media. When your rental is ready, I can share it with the people who follow me.

What this means for you

Renters and neighbors can see your home in their feed, not just on rental sites. A short video can reach people who were not looking yet.

Source: Instagram + Facebook: views for Sept. 1 to 30, 2026, from my Instagram Insights (Meta Business Suite). Instagram counts views from my linked Facebook page too: about 83,000 on Facebook and 39,900 on Instagram. YouTube: total channel views on my public YouTube page, Oct 30, 2026. All rounded down. Numbers change over time.

Want your rental in front of these people?
Book a strategy call
TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 6 of 29
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03Your rental plan

Make your rental plan

Tap one answer for each question. Your plan shows up below, with the pages to read first.

0 of 4 answered
1Where will you live?
2What kind of home is it?
3Where is your home today?
4What matters most to you?
Your plan

Answer the questions to see your plan

    Your answers stay on this device. They only go to me if you text them.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 7 of 29
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    04How it works

    Seven steps to your first rent

    Here is the big picture. I walk you through each step.

    1
    Strategy call

    We talk about your home, your goals and your timing.

    2
    Rent price check

    I look at rentals like yours nearby. Then we pick a rent price together.

    3
    Sign your agreement

    Your property management agreement lists every fee and what I do. The first term is 12 months. After that, cancel with 30 days' written notice. Then your owner portal gets set up.

    4
    Get it rent ready

    We make sure your home is clean, safe and ready for photos.

    5
    Market and screen

    I market your home and set up showings. Every applicant gets the same checks.

    6
    Lease and move in

    I approve the tenant, unless you ask to OK them yourself. The lease is signed online, and the tenant gets a move-in condition form the same day they move in.

    7
    Care and statements

    I handle repairs and inspections. You get a statement every month in your owner portal, and your payout goes out between the 5th and 10th. Timing can vary a little for holidays, weekends and bank processing.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 8 of 29
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    05What it costs

    Clear pricing, up front

    You should know every cost before you sign.

    Owner pays
    Monthly management fee
    10%
    of rent collected

    We only get paid when you do. It covers day to day care of your home and tenant, plus monthly statements.

    Owner pays
    Finder's fee
    10%
    of one month's rent

    Also called a tenant placement fee. Charged in the first month, each time I place a new tenant.

    Tenant pays
    Tenant admin fee
    $25.00
    a month, paid by your tenant

    Paid by your tenant on their monthly statement, not you. It covers tech and paperwork, and it's small, so it won't change what your tenant can afford. Already have a tenant? It starts when their lease renews.

    No fee
    Lease renewal fee
    $0
    no lease renewal fees

    When your tenant renews, you pay no renewal fee.

    Example: a home that rents for $3,000 a month
    FeeWho paysAmount
    Monthly management fee (10% of rent collected)Owner$300 a month
    Finder's fee (10% of one month's rent)Owner$300 in the first month, once per new tenant
    Tenant admin feeTenant$0 to you. Your tenant pays $25 a month.
    Other costs

    Repairs, HOA dues, insurance and taxes. Pro photos (recommended): $199 to $300, paid by you. Eviction and attorney fees: the attorney's actual cost, no markup.

    Recommended: Handyman Check

    $125 a visit, every 6 months. A maintenance check of your whole home, for extra peace of mind.

    Want to see your own numbers?
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 9 of 29
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    06What's included

    What you get with me

    Here is my white glove concierge service for every long-term rental I manage (30 days or more), from the first photo to the lease renewal.

    Rent price checkRentals like yours nearby
    Photos and videoI coordinate pro photos and video for you
    MarketingI film your video tour myself, plus posts
    Tenant screeningSame checks for every applicant
    Tenant approvalI give the final yes, or you can if you ask
    Hawaii leaseSigned online
    Deposit in trustTalk Realty client trust account
    Move-in condition formSent the same day they move in
    RepairsUp to $500 handled, over $500 I call you first
    Damage photosSaved in Buildium
    Lock codesRecorded for every unit
    Renters insuranceWatched at all times
    Annual inspectionEvery unit, once a year, included
    Lease renewalsOffered 45+ days before the lease ends. No renewal fee
    Staggered lease endsSo units don't all turn over at once
    Owner payoutsPaid out between the 5th and 10th. Holidays, weekends and banks can shift it a little
    Want to walk through this list for your home?
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 10 of 29
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    07Caring for your home

    Your home, looked after

    Good care keeps tenants happy and your home in great shape. Here's how I look after it.

    12months between my included inspections

    Add a Handyman Check every 6 months for a closer look. Repairs up to $500 get handled. Over $500, I call you first.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 11 of 29
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    07Caring for your home

    How I look after your home

    Clear records protect you, your tenant and your home.

    01
    Repairs, right away

    Tenants send repair requests with photos, and I handle them right away.

    02
    Move-in condition form

    Tenants get a Property Condition Form the same day they move in. They have 7 days to fill it out and send it back.

    03
    Damage photos on file

    Photos of any damage are saved in Buildium. That way there is a clear record.

    04
    Lock codes on record

    I record the lock code for every unit, so the right people can get in when needed.

    05
    Renters insurance

    I keep watch on renters insurance at all times, for every tenant.

    06
    Annual inspection, included

    I inspect every unit once a year. For every 6 months, I recommend the Handyman Check.

    Bigger repairs

    Repairs up to $500 get handled. For anything over $500, I call you first, unless it is an emergency.

    Recommended: Handyman Check, $125 a visit

    Every 6 months, a handyman checks your whole home for leaks and wear. See the next page.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 12 of 29
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    08Handyman Check

    Handyman Check: the smartest $125 you'll spend

    This is your official property inspection. A handyman goes through your home and checks that it's clean, looks for leaking pipes, and does routine checks of your entire home. It's one of the best ways an owner can save money and protect their home.

    $125a visit
    Every 6 monthsrecommended
    Done by Coconut Cleaning and Repairs, a local team I trust.
    Why it saves you money
    • Catch small leaks earlyA small drip can turn into water damage or mold when no one sees it.
    • Made for island livingHawaii humidity and salt air are hard on homes. Regular checks keep up.
    • Fix small things firstTake care of little repairs before your tenant moves out.
    • A record with photosNotes and photos help back up your deposit claims.
    • Fewer surprisesFewer emergency calls for you and your tenant.
    Most owners choose this

    Most of my owners choose the Handyman Check every 6 months, because it's the most thorough look at their home.

    Want a Handyman Check in your home's plan? Let's talk.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 13 of 29
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    09Inspection vs Handyman Check

    Side by side: see the real difference

    I can check for the obvious things, like cleanliness, too many occupants and pets. The Handyman Check is a 360 check of everything.

    What gets checked
    My annual inspection
    Included
    Once a year

    A walk through for the obvious things

    Most owners choose this
    Handyman Check
    $125 a visit
    Every 6 months

    A 360 check of everything

    Done by Coconut Cleaning and Repairs

    The obvious things
    Cleanliness
    How the home is being cared for
    The right number of people living there
    Pets and pet damage
    Any clear damage you can see
    What you can't see at a glance
    Leaks under sinks and toilets
    Not covered
    Water heater
    Not covered
    Caulking and grout
    Not covered
    Windows and doors working
    Not covered
    Smoke and CO detectors tested
    Not covered
    AC filters
    Not covered
    Hidden moisture and pests
    Not covered
    Total checks
    5 of 12
    All 12

    My inspection tells you how your tenant is living. The Handyman Check tells you how your home is holding up. Catch it small, and you save big.

    Want a Handyman Check in your home's plan? Let's talk.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 14 of 29
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    10Your owner portal

    Your home, at a glance

    Buildium is home base for your rental. You can log in any time to see how your home is doing.

    Monthly statements

    Every month you get an itemized statement of rent in and costs out.

    Owner payouts

    Your rent, less fees and approved costs, is paid out to you between the 5th and 10th of each month.

    Year end

    You get a yearly statement and your tax form for your records.

    Work orders and photos

    See each repair, with photos, as it happens.

    Documents in one place

    Your agreement, leases and reports, all in your portal.

    Payout timing

    Payouts go out between the 5th and 10th of the month. Timing can vary a little for holidays, weekends and bank processing.

    Deposits kept safe

    Your tenant's security deposit is held in the Talk Realty client trust account.

    Want to see how the portal works?
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 15 of 29
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    11Marketing your rental

    Finding renters for your home

    Good marketing brings in more renters, so you can pick the best one.

    Photos and video

    I coordinate professional photos and video services for you. Pro photos are your home's first impression online. See the next page.

    Video tour

    I film the video tour of your home myself, so renters can walk through it before they visit. My tours average between 3K and 40K views.

    Social posts

    Posts on my Instagram @teondramills, Facebook and LinkedIn. I approve every post.

    Fair housing

    Ads describe the home, never the kind of person who should live there.

    Your privacy

    Ads never share your name or private details.

    Fast follow up

    Renters who ask about your home hear back quickly.

    Recommended

    Professional photos are the first step in finding a quality tenant.

    Shops and palm trees in Kailua town
    Renters see it twiceFirst online, then in person. We plan for both.
    Want a marketing plan for your rental?
    Book a strategy call

    Equal Housing Opportunity.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 16 of 29
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    12Professional photos

    Professional photos: your home's first impression

    This is how people find and discover you online. This is your first impression and the first step in finding a quality tenant.

    $199 to $300per shoot
    RecommendedPaid by you (the owner). I set it all up for you.
    Why it matters
    • Renters look online firstRenters start their search online, and they scroll fast.
    • Photos win the clickYour photos decide who clicks and who books a showing.
    • A cared for lookBright, clear photos show a home that's cared for. That draws renters who will care for it too.
    • Fewer wasted showingsRenters know what they're getting before they come.
    • Works with my video and socialThey work hand in hand with the cinematic video tour I film myself and my social reach.
    What you get
    • I coordinate the photographer and the schedule for you.
    • I help you get your home photo ready.
    What renters see
    Phone photos
    Quick snapshots
    Professional photos
    Recommended
    Light
    Can look dark or uneven
    Bright, clear and inviting
    Rooms
    Can look small or cramped
    Shows the space and how rooms flow
    Online
    Easy to scroll past
    Helps your home stand out
    Showings
    More questions before a visit
    Renters know what they're getting
    With my video and posts
    Hard to match
    Matches my video tour and social posts
    Want your home to make a great first impression? Let's talk.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 17 of 29
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    13Tenants and leases

    The right tenant, the right lease

    A careful start makes for a smooth lease.

    Finding your tenant
    Apply online

    Renters apply in Buildium. They share photo ID, proof of income and rental history, and they agree to a screening.

    Same rules for everyone

    Every applicant is checked with the same written criteria. That is fair housing.

    Section 8 welcome

    We don't turn renters away because they use Section 8. Hawaii law (HRS 368F) covers this.

    I approve applications

    I approve applications myself, based on good credit, rental history and time on the job.

    Your OK, if you want it

    Want to OK your tenant yourself? Just let me know and I'll send you the best applicant before we move forward.

    Leases that protect you
    01
    Hawaii lease form

    We use the Hawaii Association of REALTORS® Rental Agreement, signed online with DocuSign.

    02
    Renewals 45 days ahead

    I send renewal offers at least 45 days before the lease ends. There are no lease renewal fees.

    03
    Staggered lease ends

    Own more than one unit? I stagger lease end dates so they don't all turn over at once.

    Questions about who can rent your home? Let's talk.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 18 of 29
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    14Owner net calculator

    What could you keep each month?

    Type your own numbers. Nothing leaves this page.

    $
    Change it to your rent. See rent benchmarks.
    %
    Your guess for time the home sits empty.
    $
    Per month. Leave blank if none.
    $
    Per month. Yearly cost divided by 12.
    $
    Per month. Yearly bill divided by 12.
    $
    Per month for repairs. Handyman Check: $125 a visit, every 6 months.
    Estimated monthly owner net
    $ ...

    Enter your monthly rent to start your estimate.

    Rent
    ...
    Vacancy
    $0
    Management fee (10%)
    ...
    HOA or AOAO
    $0
    Insurance
    $0
    Property tax
    $0
    Maintenance reserve
    $0
    First month net, after the finder's fee
    ...
    Finder's fee, first month only
    ...

    The 10% finder's fee comes out in the first month only, when I place a new tenant. Your tenant pays the $25 a month admin fee, not you, so it's not in your numbers. No lease renewal fees.

    Get my real numbers

    Estimate only. Before your mortgage and income tax. Not a promise of rent or income, and not tax advice.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 19 of 29
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    15Oahu rent benchmarks

    Oahu rent benchmarks

    Each year HUD sets a Fair Market Rent for Oahu. It is one helpful benchmark. Your rent also depends on your property, location and condition.

    Studio
    $1,877
    1 bedroom
    $2,016
    2 bedrooms
    $2,642
    3 bedrooms
    $3,674
    4 bedrooms
    $4,432
    What this number means

    Fair Market Rent is HUD's estimate of rent plus basic utilities for a typical, modest home in the Urban Honolulu area, which is all of Oahu. It is used for Section 8 and other programs. It is not a price for your home.

    What sets your rent

    Your area, size, condition, parking, pets, furniture and what renters can find nearby right now.

    Your real number

    I look at rentals like yours near you. Then we pick a rent price together.

    Want a rent price for your home?
    Book a strategy call

    Source: HUD FY2026 Fair Market Rents, Urban Honolulu, HI MSA, in effect Oct 1, 2025. Checked Oct 31, 2026.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 20 of 29
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    16How I price your rental

    How I price your rental

    Renting isn't like selling a home. I'm good at pushing rents up and testing the market, and the right plan for you depends on your timeline.

    01
    Want top dollar?
    We test the market

    We start a little high. Then I watch the showings and how much interest comes in, and we adjust from there.

    02
    Need it rented fast?
    We price at market

    Pricing right at market helps your home stand out to renters right away.

    The details matter
    Great photosPro photos help your home shine online, where renters look first.
    A cinematic video tourI film it myself, so renters can walk through your home before they visit.
    A clean, cared for homeRenters notice when a home is clean and well kept.
    Your home in its best lightI show off what makes your home and your neighborhood special.
    Good homes attract good tenants

    When your home looks clean and cared for, it tends to attract tenants who take care of it too.

    Want a rent plan for your home? Let's talk about your timeline.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 21 of 29
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    17Hawaii owner rules

    Hawaii rules every owner should know

    These are a few of the big ones. I help you follow them.

    Security deposits

    The most you can ask is one month's rent. You may add a pet deposit of up to one more month. At the start, you can only collect the first month's rent and the deposit.

    Deposit return

    When the lease ends, the deposit goes back within 14 days. If you keep any of it, the tenant gets a written list of why.

    Live off island?

    If you live out of state or on another island, Hawaii law says you name an agent who lives on Oahu. The agent is listed in the lease.

    Short stays in Honolulu

    Rentals of less than 30 days in a row are only allowed in resort zones and a few other areas. Fines can be up to $10,000 a day.

    Good to know

    In 2022 Honolulu passed a 90 day rule, but a federal court blocked it. Today the city enforces the 30 day line. Your HOA or AOAO may have its own rules too.

    Sources: HRS 521-44 and 521-43(f); Honolulu DPP Short-Term Rentals page; HILSTRA v. City and County of Honolulu, U.S. District Court, Hawaii. Checked Oct 31, 2026. Not legal advice.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 22 of 29
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    17Hawaii owner rules

    Owner rules: myth or fact?

    Tap your guess and the answer flips open. 0 of 0 right so far

    01I live on the mainland, so I can rent my Oahu home with no one local.
    Answer: Hawaii law says owners who live off island name an agent who lives on Oahu, in the lease.
    02I can collect first month, last month and a deposit at move in.
    Answer: At the start you can only collect the first month's rent and a deposit of up to one month's rent.
    03I can give the deposit back whenever I get around to it.
    Answer: When the lease ends, the deposit goes back within 14 days. If you keep any of it, the tenant gets a written list of why.
    04A stay of 30 days or more is not a short stay rental in Honolulu.
    Answer: The city counts less than 30 days in a row as a short stay rental. HOA or AOAO rules may still be stricter.
    Want to check the rules for your home?
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 23 of 29
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    18Pets in your rental

    Pets in your rental

    Here is general guidance to help you choose a pet policy.

    01
    Your choice

    You decide if pets are OK. You can also set limits, like how many or what size.

    02
    Pet deposit

    Hawaii lets you ask for a pet deposit of up to one more month's rent, on top of the regular deposit.

    03
    Assistance animals

    Service and assistance animals are not pets. No pet deposit, and fair housing rules apply.

    04
    Check your HOA

    Condos and townhomes often have pet rules. Those rules come first.

    05
    Put it in writing

    Pet rules go into the lease, so everyone knows them from day one.

    06
    A bigger pool

    Many renters have pets. Saying yes can bring in more applicants.

    Not sure about pets? We can weigh it together.
    Book a strategy call

    Source: HRS 521-44 (pet deposits). General information, not legal advice.

    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 24 of 29
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    19Switching property managers

    Switching to me, step by step

    Already have a property manager? Here is what to expect when you move your home over to me.

    1
    Check your current agreement

    Look for its notice period, then give your current manager written notice. I can help you read it.

    2
    I coordinate the handoff

    I work with your current manager to collect signed leases, tenant contact info, security deposits, keys and remotes, move-in condition reports and photos, maintenance history and any open repairs.

    3
    I welcome your tenants

    I reach out and introduce myself, so nothing feels rocky for them.

    4
    Your tenants keep their lease

    Your tenants keep their current lease. The $25 a month tenant admin fee is paid by your tenant, not you, and it starts when their lease renews.

    5
    Your portal and statements

    From then on, you get your owner portal and monthly statements from me.

    I keep you in the loop

    You hear from me at each step, so you always know where things stand.

    Thinking about switching? Let's talk it through.
    Book a strategy call
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 25 of 29
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    20Questions owners ask me

    Questions owners ask me

    Here are honest answers to the questions I hear most. Tap one to open it.

    How much do you charge?

    10% of rent collected, so we only get paid when you do. Plus a finder's fee of 10% of one month's rent, charged in the first month when I place a new tenant. Your tenant pays a $25 a month admin fee on their monthly statement, not you. It covers the tech and paperwork that keep things running smoothly, and it's small enough that it won't change what your tenant can afford. Already have a tenant? It starts when their lease renews. No lease renewal fees. Eviction and attorney fees are paid by the owner at the attorney's actual cost, no markup.

    Do I get to approve the tenant?

    Only if you want to. Every applicant is checked with the same written criteria. I approve applications myself, based on good credit, rental history and time on the job. Want to OK your tenant yourself? Just let me know and I'll send you the best applicant before we move forward.

    How do I see my money?

    In your Buildium owner portal. You get an itemized statement every month. Your owner payout goes out between the 5th and 10th of each month. Timing can vary a little for holidays, weekends and bank processing.

    What about repairs?

    I handle repair requests right away. Repairs up to $500 get handled. For anything over $500, I call you first, unless it is an emergency. I also do an annual inspection, included. Most of my owners add the Handyman Check every 6 months for a more thorough look, $125 a visit.

    I live off island. Can you help?

    Yes. Hawaii law says off island owners name an agent who lives on Oahu, in the lease. Let's talk about how that works for you.

    I have PCS orders. What should I do?

    Start early. We plan your rent price, marketing and move-in date around your report date.

    How long is the agreement? Can I cancel?

    The first term is 12 months. After that, you or I can cancel with 30 days' written notice. Ending it in the first 12 months? The fee is one month's rent.

    Do you manage short-term rentals?

    I manage long-term rentals of 30 days or more. Have a short-term rental? I don't manage those, but I have a great recommendation for you. Just ask.

    Have a question that's not here? Let's talk it through.
    TEONDRA “TEE” MILLS · RS-81936·(808) 646-2882·teondra@pacificluxe.group·Page 26 of 29
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    Palm trees at sunset at Ko Olina
    Mahalo and aloha

    When you are ready, I am here.

    Rent your Oahu home with a team that cares

    Book a strategy call. We will go over your home, your numbers and your next step.

    Book a strategy call
    Teondra Tee Mills
    Teondra “Tee” Mills · RS-81936(808) 646-2882 · teondra@pacificluxe.group · teondra.talkrealty.coLuxury Hawaii Realtor · Founder, The Pacific Luxe Group · Powered by Talk Realty
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    Photo credits
    The Pacific Luxe Group
    Mahalo to the photographers

    Photo credits

    Every photo in this guide is a real photo. Here is where each one came from.

    • Hawaii Kai · Photo: Tony Webster, CC BY 2.0, via Wikimedia Commons.
    • Kaneohe Bay · Photo: Robert Linsdell, CC BY 2.0, via Wikimedia Commons.
    • Mililani · Photo: Janine from Mililani, CC BY 2.0, via Wikimedia Commons.
    • Kailua · Photo: Raita Futo, CC BY 2.0, via Wikimedia Commons.
    • Ko Olina at sunset · Photo: Farragutful, CC BY-SA 4.0, via Wikimedia Commons.
    • Tee's portrait: The Pacific Luxe Group.

    Photos resized and cropped.

    This guide is general information, not legal, tax or financial advice. Figures are dated and sourced on each page and can change. Fees are set in your written property management agreement.

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    Equal Housing Opportunity